Sort Operations Processor

Description: 

Key Responsibilities

  • Responsible for inbound, outbound, sort and handover operations. 
  • Responsible for handling and processing Cross Border volume.
  • Responsible for maintaining handover data to cater billing for 3rd party vendors. 
  • Coordination with Customer operations team for buyer communication improving customer experience. 
  • Responsible for monitoring and follow-up of intercity movement of forward and reverse load. 
  • Responsible for monitoring and follow-up for distribution center (i.e. sort) backlog and intercity movement backlog.

Requirements

  • Bachelor's degree with 1 yr of experience in the relevant field
  • Proficiency in using computers and relevant software to manage warehouse operations
  • Ability to operate smartphones for communication and operational tasks
  • Must be able to work across different shifts (Morning/Evening/Night)
  • Must have their own vehicle for those assigned to the evening and night shifts
  • Able to understand SOPs and follow through effectively