L & D Manager
Description:
Role Summary
We are looking for a dynamic Learning & Development professional who also brings strong Project and Program Management capabilities. This hybrid role will play a dual responsibility of owning logistics training & development initiatives across South Asia and particularly, Sri Lanka and Nepal, while also assisting in key PMO-led strategic projects across the Daraz Group.
Key Responsibilities
Learning & Development (60%)
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Design, localize, and execute training programs for front-line, mid-level, and leadership teams.
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Collaborate with country teams to assess learning needs and ensure alignment with regional capability-building goals.
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Deliver engaging virtual and in-person sessions, ensuring high NPS from trainees.
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Track and report learning impact using metrics and feedback tools.
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Support onboarding, performance enablement, and leadership development programs.
Project & Program Management (40%)
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Assist in planning, execution, and tracking of regional PMO-led initiatives.
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Manage timelines, milestones, and communications for multi-country projects.
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Create SOPs, dashboards, and reporting mechanisms for project health.
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Liaise with cross-functional stakeholders to ensure project momentum.
Candidate Profile
Must-Haves:
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4+ years in Learning & Development programs with experience designing and delivering training
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2+ years of Project or Program Management experience
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Bilingual: Fluent in English and either Sinhala/Tamil (Sri Lanka) or Nepali (Nepal)
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Strong interpersonal, facilitation, and stakeholder management skills
Nice-to-Haves:
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Familiarity with regional markets (Sri Lanka or Nepal)
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Certifications like PMP, Six Sigma (Yellow/Green Belt), or Instructional Design
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Experience working in a matrixed organization or cross-border projects