Senior Key Accounts Manager

Job Description

• Build and manage relationships with key Daraz sellers and brand representatives from the Fashion category, to manage business growth in your portfolio. Note: This means regularly being in touch with sellers and brands, and visiting the market
• Work with your sellers and brands to create promotions and schemes that boost sales for your sellers and increase value for Daraz customers
• Keep a close tab on your industry. Be familiar with prices, logistics, key players, sourcing logistics, identify top sellers, trending products, and new brands that will provide Daraz customers with more variety
• Meet targets for your portfolio and ensure that your sellers meet operational KPIs, i.e. they are processing orders, replying to customers’ questions, maintaining stocks correctly, etc.
• Analyze data to identify issues and areas for growth and create reports for internal and external stakeholders to track and improve performance
• Consistently and proactively take initiatives to grow your category and improve customer experience
• Build strong internal relationships with various internal stakeholders and teams across various functions and even with the regional team members
• Oversee several internal projects   
• Follow-up: A key part of the profile will include not just planning and proposing new initiatives, but also owning it and holding external and internal stakeholders accountable by following up consistently and on time 

Requirements

• Minimum Master’s Degree (preferably Management or Engineering).
• -3-5 years experience in sales or other fields where communication and negotiation skills are built is desirable. Interest and knowledge of fashion, experience in relevant field with contacts and network will be a plus.
• Additional training or certifications in MS Office (especially Excel), Communication, Marketing, Sales is desirable
• Must be able to write clear reports supported with data
• Any other additional certifications or training in areas that would lead to being a better more well-rounded professional is desirable
• Must possess 2 wheeler and valid driving license