Incubation Officer

We seek a highly motivated Incubation Officer to join our team. The Incubation Officer will develop and execute the seller’s training programs and drives growth initiatives for the 90-day (new) sellers. This role requires technical and interpersonal skills and experience in marketing, sales, and customer service.

Responsibilities:
• Implement seller training programs, including best practices, platform-specific features, and sales strategies.
• Analyze seller’s performance data to identify growth opportunities and create strategies to capitalize on them.
• Work with sellers to implement growth initiatives, such as campaign participation, Daraz Marketing Solution, Pricing Strategies, and On-demand product upload.
• Monitor and report on seller performance metrics, including sales, order fulfilment, compliance, conversion rate, and customer satisfaction.
• Collaborate with other departments, such as core Commercial industry leaders, Marketing, and GenOps, to ensure the seller’s product visibility on the platform.
• Stay up-to-date with e-commerce, technologies, and industry developments.

Requirements:
• Bachelor's degree in Marketing, Business, or a related field.
• 2+ years of experience in sales, marketing, or a related field.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team environment.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Proactive and self-motivated, passionate about e-commerce and driving seller’s performance.