Inbound & Inventory Operations Team Lead
Description:
Key Responsibilities:
- Supervise and manage daily Inbound and Inventory operations, ensuring completion within defined Service Level Agreements (SLAs).
- Maintain Operations Excellence Score > 95%, monitored on a weekly basis.
- Collaborate with cross-functional departments to enhance coordination and process efficiency.
- Drive creation of staffing plans, work schedules, and lead quality/process improvement initiatives, including Change Management and Six Sigma practices.
- Monitor and measure performance metrics, provide feedback, and hold team members accountable for individual and departmental performance.
- Design and implement lean operational processes across the supply chain to drive efficiency.
- Ensure adherence to 5S standards and lead regular process compliance audits.
- Coordinate closely with the local operations team to align with company goals and targets.
- Monitor key KPIs and proactively:
- Track and improve Inbound and Inventory productivity.
- Conduct regular cycle counts to maintain 99.99% inventory accuracy.
- Maintain E2E (End-to-End) lead times.
- Plan and lead monthly warehouse damage/loss reviews, and initiate actions to reduce scrap and losses.
Job Specifications:
- Bachelor’s degree in a technical field from a reputed university preferred.
- Strong proficiency in Microsoft Excel is mandatory.
- Experience with Warehouse Management Systems (WMS) is a plus.
- Minimum of 1+ year experience in logistics, supply chain, or e-commerce is preferred.
- Entrepreneurial and results-driven mindset.
- Strong problem-solving and analytical skills.
- Ability to prioritize tasks and manage time effectively under pressure.
- Highly adaptable to dynamic environments and quick changes.
- Strong interpersonal and influencing skills to manage cross-functional and cross-cultural teams.
- A team player with sound decision-making abilities.
- Excellent communication and technical skills.