Country Manager - Payments & Partnerships
Description:
Role Overview
The Payments Director will lead Daraz Nepal’s payments strategy with a focus on making the prepayment journey frictionless, expanding prepayment adoption, and growing the share of prepaid transactions. This role requires a visionary leader who can build strong partnerships, drive innovation in payment solutions, and foster collaboration across the Daraz and Alibaba ecosystem to create a seamless and trusted customer payment experience.'
Key Responsibilities
1. Prepayment Strategy & Growth
- Design and implement strategies to increase customer prepayment adoption and overall prepayment share.
- Ensure the customer prepayment journey is simple, frictionless, and accessible across all Daraz touchpoints.
2. Payment Innovation & Integration
- Drive the adoption of new payment methods, including digital wallets, card payments, and emerging financial technologies.
- Lead end-to-end integration of new payment solutions in alignment with global best practices and local market needs.
3. Ecosystem Development & Partnerships
- Establish and maintain SOPs and best practices for payment processes, both internally and with external partners.
- Collaborate with banks, digital wallet providers, and regulators to strengthen Nepal’s payment ecosystem.
- Leverage Alibaba Group’s expertise to accelerate innovation and prepayment adoption.
4. Campaigns & Customer Engagement
- Partner with marketing teams to design and execute campaigns that promote prepaid transactions.
- Initiate customer-centric promotional activities in collaboration with payment partners.
5. Cross-Functional Collaboration
- Work closely with marketing, finance, operations, and technology teams to deliver on payment objectives.
- Collaborate with senior management at Daraz Nepal and the wider Alibaba network to align local execution with regional and global strategy.
Qualifications & Experience
- Bachelor’s degree in Business Management, Finance, Economics, or related discipline (Master’s degree preferred).
- 5+ years of proven experience in payments, banking, fintech, or e-commerce, with strong exposure to digital payment systems.
- Solid track record in sales, marketing, or business development with an emphasis on partnership management.
- Strong understanding of Nepal’s banking and payment ecosystem and ability to influence stakeholders.
- Analytical thinker with proven expertise in data-driven decision-making, forecasting, and reporting.
- Excellent communication and relationship management skills to engage effectively with internal teams and external partners.
Core Competencies
- Strategic and innovative mindset with the ability to drive large-scale adoption initiatives.
- Strong leadership skills with a can-do attitude and the ability to work independently.
- Collaborative team player with a passion for building ecosystems and delivering customer-focused solutions.
- Technically adept, with the ability to navigate digital tools, payment systems, and reporting platforms.