Infrastructure & Optimization Manager

About Daraz:

Founded in 2015, Daraz is South Asia’s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz’ vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

For more information, please visit www.daraz.com.

Job Summary:

Serve as a strategic partner to logistics and finance teams, leveraging data-driven insights and cross-functional collaboration to optimize infrastructure, drive cost efficiencies, and support continuous operational improvement across the organization.

Key Responsibilities:

• Conduct deep-dive analyses of performance and cost metrics across all logistics functions including first mile, line haul, and last mile.
• Identify operational inefficiencies and improvement opportunities by recognizing patterns, anomalies, and trends in large datasets.
• Develop clear business cases, including cost-benefit analyses, to support investment decisions and key operational initiatives.
• Design and maintain insightful dashboards and automated reports to track critical KPIs and measure the impact of optimization efforts.
• Collaborate closely with cross-functional teams — particularly Finance and Operations — to lead cost rationalization projects from initiation to execution.
• Support strategic planning by providing data-backed insights and recommendations for continuous process improvement.
• Monitor post-implementation results to ensure the sustainability of optimization initiatives.

Required Skills/Abilities:

• Bachelor's degree in Engineering, Business, Economics, Data Science, or a related field; Master’s degree is a plus.
• 5+ years of experience in logistics, supply chain, operations, or strategy roles with a focus on performance and cost optimization.
• Strong analytical skills with proficiency in Excel, SQL, Power BI/Tableau, and data visualization tools.
• Proven track record of using data to identify inefficiencies and drive measurable improvements.
• Solid understanding of logistics operations and cost structures across first mile, line haul, and last mile.
• Excellent communication and stakeholder management skills, especially in cross-functional environments.
• Experience in e-commerce, express logistics, or tech-driven logistics ecosystems.
• Financial modeling skills and experience working closely with finance teams.
• A problem-solver mindset with high ownership and the ability to manage multiple priorities in a fast-paced environment.

What We Offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
• A platform to learn from Alibaba's world-leading ecosystem.
• Rigorous training and exposure in team management, leadership, business analytics, and operations.
• An opportunity to train the next generation of business leaders in the e-commerce industry.
• Competitive salary and incentive package.