Key Account Manager - FMCG
Description:
Job Description:
- Proactively engage with assigned merchants to understand their business goals, challenges, and opportunities.
- Cultivate strong relationships by acting as the main point of contact and trusted advisor for merchants.
- Analyze merchants' sales data, product performance, and customer feedback to identify areas for improvement.
- Provide actionable insights and recommendations to enhance their product listings, pricing strategies, and customer engagement.
- Leverage data analytics to make informed decisions and track the impact of growth strategies on merchant performance.
- Monitor key performance indicators (KPIs) and adjust strategies as needed to achieve desired outcomes.
Required Qualifications:
- High school diploma or Bachelor's in Business, Marketing, or a related field
- Proven experience in sales, business development, or account management within the e-commerce or related industry.
- Strong interpersonal and communication skills, with the ability to build rapport and maintain relationships.
- Results-driven with a track record of meeting or exceeding sales targets.
- Excellent problem-solving and negotiation skills.
- Knowledge of e-commerce trends or online marketplaces is a plus.