Hub Associate (Butwal)

Description: 

Job Description

  • Manage the daily operations of all of the hubs
  • Conduct regular stand-up meeting & training session with the DEX heroes regarding delivery SOP, failed delivery reason tagging and ground issue faced by DEX heroes
  • Customer handling & issue resolution
  • Closely monitoring the performance of DEX heroes via dashboard
  • Financial Reconciliation & package reconciliation
  • Maintain daily In-house record of pending shipments held at hubs
  • Communicates daily with feeding facilities to ensure a proper plan is set
  • Optimize member experience by managing flow throughout the hub
  • Serve as a leader of Daraz culture and values at the Hub

Requirements

  • Bachelors' degree with 1 year experience in relevant field
  • Should have good communication skills in order to present ideas effectively
  • Excellent time management and organizational skills
  • Should be a good team player with proactive nature
  • Professional approach to time and deadlines