Hub Associate (Butwal)
Description:
Job Description
- Manage the daily operations of all of the hubs
- Conduct regular stand-up meeting & training session with the DEX heroes regarding delivery SOP, failed delivery reason tagging and ground issue faced by DEX heroes
- Customer handling & issue resolution
- Closely monitoring the performance of DEX heroes via dashboard
- Financial Reconciliation & package reconciliation
- Maintain daily In-house record of pending shipments held at hubs
- Communicates daily with feeding facilities to ensure a proper plan is set
- Optimize member experience by managing flow throughout the hub
- Serve as a leader of Daraz culture and values at the Hub
Requirements
- Bachelors' degree with 1 year experience in relevant field
- Should have good communication skills in order to present ideas effectively
- Excellent time management and organizational skills
- Should be a good team player with proactive nature
- Professional approach to time and deadlines